McKenna is a healthcare professional with a talent for building relationships, managing projects, and providing data-driven results. McKenna has a passion for learning and consistently seeks out new experiences to grow her skill set. Specifically, she has enjoyed exploring different facets of the healthcare field, including community and social determinants of health with an emphasis on nutrition and physical activity.
At ECG, McKenna focuses on working with clients to improve operations. Examples of her efforts at ECG include developing reference materials for the implementation of redesigned Epic referral management workflows; designing best practice referral management workflows to include operational improvements and technology solutions; creating a five-year predictive model to forecast staffing and value-based expenses; and implementing patient throughput initiatives for imaging services to expand capacity and improve access. Prior to joining ECG, McKenna was a project manager at Cedars-Sinai, where she helped lead several initiatives for Cedars-Sinai clinics, including a root cause analysis to reduce the number of backlogged refill messages in a primary care clinic from over 3,000 to just 40 per day. McKenna also established an RN call team and collaborated with multidisciplinary teams to make the COVID 19 vaccine available to patients.
